Executive Administrator

Redwood City, California, United States · Marketing expand job description ↓


Where you can make a difference:

Clickatell is the technology company that enables brands to delight their customers with innovative, customer-centric solutions, giving them more time for what really matters.

We are currently looking for an executive administrator to be the supportive force that empowers our CMO. The ideal person for the job will be a proactive problem solver with exceptional communication skills and meticulous attention to detail.


The Role of our Champion:

General administrative:

  • Handle complex calendar scheduling across time zones with Clickatell and external requests
  • Track exec’s budgets, expense reports and reimbursements
  • Organize and arrange travel, hotels, transportation, dining for international and domestic locations.
  • Plan, prepare and organize external and internal meetings and the required presentations as required.
  • Plan events for teams, business and operational needs, including arranging venues, and catering requests and IT needs

Day to day operations:

  • Work closely with the exec’s team to keep track of deadlines, action items, and follow throughs
  • Escort people for meetings, providing lunches, printing documents, and other details to make the day run smoothly
  • Organize complex and continuously varying daily events and priorities


  • Handling communications on behalf of the Executive
  • Serve as liaison between the Executive/marketing and other departments within the company
  • Act as the point of contact between the executive and internal/external clients

Event Management:

  • Help with Industry event planning activities for trade shows in the US and Europe
  • Monitor and control costs relating to event expenditures

The Capabilities of our Champion:

  • Be a gifted communicator, who will represent the exec well through phone, email, and chat with various internal and external stakeholders
  • Be highly organized and efficient, able to keep multiple projects on track
  • Demonstrate strong attention to detail, accuracy, and be able to work effectively with minimum supervision, in a fast-paced environment
  • Partner well with others. Develop & preserve positive relationships across time zones and locations and while juggling multiple/complex demands
  • Maintain an authentic sense of humor and ability to work enthusiastically across groups with diverse personalities
  • Be willing to take on tasks outside of your duties when called upon
  • Be open to feedback and continuously wanting to improve
  • Amplifies the Clickatell culture (5 Cs)
  • Available on the phone, chat, in the office and off hours, as needed
  • Reliable and accessible
  • Demonstrate discretion, diplomacy, and excellent judgment
  • Ability to adapt well under pressure, shift priorities, work autonomously, take initiative and follow through

Our Champion's Journey so far:

  • Bachelor’s Degree or equivalent work experience
  • 2+ years of administrative experience ideally working within software companies (requires experience supporting Executives)
  • Experience with planning and executing extensive international and domestic travel arrangements
  • Skilled with Microsoft Office and other cloud collaboration products and services
  • Proficient with basic accounting and financial skills to manage expense reports, cost centers, budgets and reimbursements.


Why you will love being here:

  • Competitive salary paid fortnightly
  • Health Care benefit
  • Quarterly performance incentive bonus
  • 401k benefit
  • Communication allowance
  • Half day off on your birthday
  • 5 personal leave days per year, over and above your normal vacation paid time off
  • Recognition programme with brilliant rewards
  • Training & development opportunities on the job and through external service providers
  • Being part of a team that is unlocking possibilities with cutting edge technology
  • Opportunity to travel to Cape Town, South Africa where the hub of our operations is situated
  • Attendance at trade conferences (where relevant to role)
  • Staff events, lunch on Mondays and Fridays, cool offices, awesome sense of team
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